Privacy Policy

Autonomous Behavior Solutions LLC

Privacy Policy
Last Updated: November 2025

This Privacy Policy explains how Autonomous Behavior Solutions LLC (“Autonomous Behavior Solutions,” “ABS,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through this website and any associated sites or electronic forms we operate (collectively, the “Website”).

For purposes of this Privacy Policy, “Autonomous Behavior Solutions” includes the company, any affiliated entities, and each of their respective owners, officers, directors, employees, contractors, agents, representatives, and assignees.

By accessing or using our Website, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and sharing of your personal information as described here.

1. Scope & Relationship to Other Policies

Scope.
This Privacy Policy applies to personal information we collect online through the Website, including contact forms, enrollment/intake forms, newsletter signups, and other web-based tools.

Healthcare / PHI.
Some information we collect in connection with ABA therapy or related services may be considered Protected Health Information (“PHI”) and governed by federal and state health privacy laws (such as HIPAA), and by our Notice of Privacy Practices, rather than this Privacy Policy. When there is a conflict between this Privacy Policy and our Notice of Privacy Practices with respect to PHI, the Notice of Privacy Practices will control.

Changes.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were most recently made. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Privacy Policy.

2. Notice at Collection (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires that we provide a “Notice at Collection” describing the categories of personal information we collect and the purposes for which we use it.

Categories of Personal Information We May Collect

Depending on how you use the Website, we may collect:

  • Identifiers
    Examples: name, email address, mailing address, phone number, IP address, and other similar identifiers.
  • Financial Information
    Examples: payment card information, billing address, and payment-related data when you pay for services (e.g., copays, private pay).
  • Internet or Electronic Network Activity
    Examples: browsing history on our Website, pages viewed, time spent on pages, clickstream data, device type, browser type, and cookies or similar technologies.
  • Geolocation Data
    Examples: approximate location derived from IP address or, if enabled on your device, more precise location information.
  • Professional or Employment-Related Information
    Examples: résumé, job application details, employment history, credentials, or licensure information if you apply for a position with us.
  • Inferences Drawn from the Above
    Examples: approximate interests or preferences based on how you use the Website (e.g., interest in specific services, locations, or content).
  • Protected Health Information (PHI)
    To the extent we collect PHI through secure patient portals or in connection with ABA services, that information is governed by our Notice of Privacy Practices and not primarily by this Privacy Policy.

Purposes for Which We Use Personal Information

We may collect, use, and disclose the categories of personal information above for one or more of the following business or commercial purposes:

  • To provide and manage services you request
    Including intake and enrollment, scheduling, billing and payment processing, communicating about appointments, and responding to inquiries.
  • To communicate with you
    Including sending information about our services, responding to questions, sending administrative or service-related messages, and providing updates about our Website or policies.
  • To personalize your experience
    Including tailoring content or Website features based on your interactions and preferences (for example, highlighting local services or relevant programs).
  • To secure, monitor, and maintain our Website
    Including detecting and preventing fraud, abuse, or security incidents; troubleshooting; and auditing Website usage.
  • To analyze and improve our services and Website
    Including measuring Website performance, evaluating marketing campaigns, and developing new features, content, or service offerings.
  • To comply with legal, regulatory, or contractual obligations
    Including responding to lawful requests from government or regulatory authorities, meeting record-keeping requirements, and fulfilling obligations under applicable laws.

If you choose not to provide certain requested information, some features of the Website (such as certain forms or contact tools) may not function properly or may be unavailable.

Retention at a High Level

We retain personal information for as long as reasonably necessary to fulfill the purposes listed above or as required by law. Retention periods may differ depending on the type of information, applicable legal requirements, and our operational needs. More information is provided in Section 8 (Data Retention) below.

3. How We Collect Your Information

We may collect personal information in the following ways:

Directly from You.
For example, when you:

  • Complete an intake or “Enroll Now” form on the Website.
  • Use a contact form to request information.
  • Sign up for a newsletter or events.
  • Make a payment through an online payment tool.
  • Apply for employment or submit a résumé.

Automatically Through Your Use of the Website.
We and our service providers may use cookies, pixels, log files, and related technologies to collect information about how you interact with the Website, such as:

  • IP address and general location;
  • Browser and device type;
  • Pages visited, links clicked, and other usage data;
  • Referring URL (the website you came from).

From Third Parties.
We may receive information about you from:

  • Service providers that perform services on our behalf (e.g., payment processors, analytics providers, marketing or email service providers).
  • Third parties that you authorize to share information with us (e.g., if you submit an inquiry through a third-party directory or referral source).

Public or User-Generated Content.
If you choose to submit content in a public or semi-public forum on the Website (such as comments on a blog post, if enabled), that information may be visible to others, so please use caution when deciding what to share.

4. Use of Cookies and Other Tracking Technologies

We and our service providers may use cookies, web beacons, tags, pixels, and similar technologies (“cookies”) to collect and store certain information when you use the Website. These technologies help us:

  • Remember your preferences and settings;
  • Facilitate logging in or form completion (where applicable);
  • Analyze Website traffic and usage trends;
  • Improve Website performance and security;
  • Measure the effectiveness of our communications or online campaigns;
  • Provide more relevant content or information.

Your Choices for Cookies

You may manage cookie preferences in several ways:

  • Browser Settings. Most browsers allow you to manage cookies, including:
    • Notifying you when a cookie is set;
    • Allowing you to delete cookies;
    • Blocking or limiting certain cookies.
  • Device Controls. Certain mobile devices or operating systems may let you control tracking or reset advertising identifiers.

If you disable or reject certain cookies, parts of the Website may not function properly, and your experience may be limited.

For more information about cookies and how to manage them, you can visit industry information sites such as www.allaboutcookies.org or the resources provided by the Network Advertising Initiative at www.networkadvertising.org.

5. Sharing and Disclosure of Personal Information

We may disclose personal information we collect to the following categories of recipients:

  • Service Providers and Contractors.
    Third parties that perform services on our behalf under written agreements, such as:
    • Website hosting and maintenance;
    • Payment processing;
    • Data storage and cloud services;
    • Analytics and performance monitoring;
    • Email and communication tools;
    • IT support and security services.
  • Affiliates.
    Entities under common ownership or control with Autonomous Behavior Solutions, to the extent permitted by law and consistent with this Privacy Policy.
  • Legal and Regulatory Authorities.
    Government agencies, law enforcement, courts, or other third parties as required by law or when we believe disclosure is necessary to comply with legal obligations, protect rights, property, or safety, or prevent fraud or abuse.
  • Business Transfers.
    In connection with a potential or actual merger, acquisition, reorganization, sale of assets, or similar corporate transaction involving Autonomous Behavior Solutions, personal information may be transferred as part of that transaction.
  • With Your Direction or Consent.
    When you request or authorize us to share information (for example, referrals or coordination with other providers), or when such sharing is otherwise consistent with this Privacy Policy or allowed by law.

“Sale” or “Sharing” Under CCPA/CPRA

Under the CCPA/CPRA:

  • “Sale” is broadly defined as transferring personal information to another party for monetary or other valuable consideration.
  • “Sharing” refers to disclosing personal information to a third party for cross-context behavioral advertising (targeted advertising across different websites or services).

Autonomous Behavior Solutions does not sell personal information as defined by the CCPA/CPRA, nor do we share personal information for cross-context behavioral advertising purposes. If our practices change in the future, we will update this Privacy Policy and provide appropriate opt-out mechanisms, such as a “Do Not Sell or Share My Personal Information” link on our Website.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights regarding your personal information, subject to legal limitations and exemptions. These may include:

  • Right to Know / Access.
    The right to request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed, or (if applicable) sold or shared about you in the preceding 12 months.
  • Right to Delete.
    The right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., if needed for legal obligations or internal record-keeping).
  • Right to Correct.
    The right to request that we correct inaccurate personal information about you.
  • Right to Opt-Out of Sale/Sharing.
    If we ever sell or share personal information as defined by CPRA, you would have the right to direct us not to sell or share your personal information.
  • Right to Limit Use of Sensitive Personal Information.
    If we collect “Sensitive Personal Information” (SPI) and use it for non-exempt purposes, you may have the right to limit that use.
  • Right to Non-Discrimination.
    We will not discriminate against you for exercising any of your privacy rights under CCPA/CPRA (for example, by denying services or charging different prices solely because you exercised those rights).

How to Exercise Your Rights

You may submit a request to exercise one or more of the above rights by contacting us at:

When you submit a request, we may need to verify your identity to protect your privacy and security. This may involve asking for additional information (such as confirming contact details or recent interactions with us).

You may also designate an authorized agent to submit certain requests on your behalf, provided the agent can demonstrate appropriate written authorization or a valid power of attorney as required by law.

We will respond to verifiable consumer requests within the timeframes required by law (typically within 45 days, with a possible 45-day extension where reasonably necessary).

7. Sensitive Personal Information

Certain personal information you provide may be considered Sensitive Personal Information (“SPI”) under CPRA, such as:

  • Precise geolocation data;
  • Certain financial account information;
  • Health-related information;
  • Government-issued identifiers.

We use SPI only for purposes that are reasonably necessary and proportionate to provide our services or to meet legal and security obligations, and as permitted by law (for example, processing payments, securing our systems, or complying with healthcare or privacy regulations).

If, in the future, we use SPI for additional non-exempt purposes, we will provide any required “Limit the Use of My Sensitive Personal Information” options consistent with applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide and support the services you request;
  • Maintain business and financial records;
  • Comply with legal, regulatory, or accreditation requirements;
  • Resolve disputes and enforce agreements;
  • Protect our rights, property, or safety.

Retention periods vary based on the type of information and applicable legal requirements. Examples:

  • Billing and transaction records: Retained as required under tax, accounting, and regulatory rules.
  • Service inquiries and contact forms: Retained as long as needed to respond to your request and for a reasonable period thereafter.
  • Employment applications: Retained in accordance with employment and equal opportunity laws.
  • Health-related records (PHI): Retained consistent with healthcare laws and professional standards, and governed primarily by our Notice of Privacy Practices.

When personal information is no longer reasonably necessary for the purposes for which it was collected, we will delete, de-identify, or aggregate it, subject to any legal retention requirements.

9. Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Examples include:

  • Secure servers and access controls;
  • Encryption or tokenization of certain sensitive data;
  • Restricted access to personal information based on need-to-know;
  • Vendor due diligence and contracts with service providers.

However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security. You understand and agree that you provide personal information at your own risk.

10. Children’s Privacy

The public portions of this Website are not directed to children under 18 years of age, and we do not knowingly collect personal information from individuals under 18 through general Website features.

If we become aware that we have collected personal information from a child under 18 through the Website (outside of secure clinical or parent/guardian-mediated processes), we will take reasonable steps to delete it unless we have a legal obligation to retain it.

If you believe we may have inadvertently collected personal information from a minor via the Website, please contact us at info@autbsolutions.com.

11. Public Forums, Reviews & Testimonials

If the Website includes features such as blogs, comment sections, or other forums where you can post content, remember that any information you choose to post may be visible to others, including the public. Use caution when sharing personal or sensitive information in such spaces.

Consistent with professional and ethical guidelines applicable to behavior analysts and related professionals, Autonomous Behavior Solutions does not solicit testimonials about ABA services from current clients for use on public web pages or marketing materials. Any patient stories, media content, or testimonials we share are subject to appropriate consent and privacy protections, and to our Notice of Privacy Practices where applicable.

12. Marketing Communications & Your Choices

By submitting forms on the Website or otherwise providing your contact information, you may receive:

  • Administrative or service-related messages (e.g., appointment information, account notices);
  • Occasional marketing or informational communications about our services, events, or resources.

You can opt out of marketing emails at any time by:

  • Clicking the “unsubscribe” link in the email you received; or
  • Contacting us at info@autbsolutions.com with your request.

Please note:

  • Opting out of marketing emails will not stop transactional or administrative communications (such as appointment reminders, billing notices, or important service updates).
  • If you interact directly with third-party sites or services (for example, separate mailing lists, job boards, or referral platforms), you may need to manage your preferences directly with those third parties.

13. Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights under applicable law. This includes not:

  • Denying you goods or services;
  • Charging different prices or rates;
  • Providing a different level or quality of services;
  • Suggesting that you may receive a different price, rate, or level of service.

We may, however, offer programs or promotions that involve a different price or service level if reasonably related to the value of the data you provide, as permitted by law.

14. Third-Party Websites

The Website may contain links to third-party websites or services that are not operated or controlled by Autonomous Behavior Solutions. We are not responsible for the privacy practices, security, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party sites you visit before providing personal information. Your use of third-party websites is at your own risk.

15. International Users

Our Website is operated from the United States, and our services are primarily intended for individuals and entities located within the United States.

If you access the Website from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers are located. By using the Website, you consent to this transfer and to the application of U.S. laws, which may differ from the laws of your country.

16. Business / B2B & Employee Data

We may collect personal information in a business-to-business (B2B) context (for example, from school district partners, referral sources, or corporate contacts) and from current, former, or prospective employees and contractors.

Where required by law, we will provide a separate Employee Privacy Notice or B2B Privacy Notice that explains how we collect, use, and disclose personal information in those contexts and how individuals may exercise any applicable rights.

17. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, your personal information, or if you wish to exercise your rights under the CCPA/CPRA or other applicable laws, you may contact us at:

Email: info@autbsolutions.com

Mail:
Autonomous Behavior Solutions LLC
3217 Carson St #122
Lakewood, CA 90712
United States

We will make reasonable efforts to respond promptly and address your questions or concerns.

End of Privacy Policy