Autonomous Behavior Solutions LLC
Terms of Use
Last updated: January 2025
These Terms of Use explain the terms and conditions that apply to your use of any website operated by Autonomous Behavior Solutions LLC, including any forms, portals, or information available on those sites (collectively, the “Website”). Please read these Terms of Use carefully.
For purposes of these Terms of Use, “Autonomous Behavior Solutions,” “ABS,” “we,” “us,” or “our” refers to Autonomous Behavior Solutions LLC, its affiliated entities, and each of their respective owners, officers, directors, employees, contractors, agents, representatives, and assignees.
By accessing, viewing, or otherwise using the Website (each, a “use”), you (individually, a “User” or “you” and collectively, “Users”) acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these Terms of Use, you must not use the Website and should exit immediately.
We may update or modify these Terms of Use at any time, in our sole discretion, without prior notice. The “Last updated” date above will reflect the most recent revision. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms of Use, so you should review them regularly.
1. Acceptance of Terms of Use
These Terms of Use are a legally binding agreement between you and Autonomous Behavior Solutions governing your use of the Website.
These Terms of Use incorporate, by reference, our Privacy Policy (and any applicable Notice of Privacy Practices, if provided separately). By using the Website, you acknowledge that you have been given an opportunity to review these Terms of Use and decline to accept them; however, if you do not accept them, you must immediately stop using the Website.
2. Not for Emergencies or Crisis Situations
The Website is not intended for use in emergencies or crisis situations.
If you believe you or another person is in immediate danger, experiencing a medical or mental health emergency, or at risk of self-harm or harm to others, you should:
Call 911,
Go to the nearest emergency room, or
Contact your local emergency services or crisis hotline.
Do not rely on information, contact forms, or message features on the Website for urgent or emergency communication.
3. Informational Use Only – No Medical or Clinical Advice
From time to time, Autonomous Behavior Solutions may provide information on the Website about our services, service locations, team members, and general topics related to applied behavior analysis (ABA), behavioral health, education, or child development.
All such information is provided for general informational and educational purposes only and is not intended to:
Provide medical, psychological, or psychiatric advice;
Replace a professional diagnosis, treatment plan, or consultation; or
Create any clinician–patient, therapist–client, or other professional relationship solely through your use of the Website.
You should always consult your physician, licensed mental health provider, or other qualified healthcare professional with any questions about a medical or behavioral health condition or treatment. Never disregard professional advice or delay seeking it because of something you read, see, or submit on the Website.
4. Use of the Website
You agree to use the Website only for lawful purposes and in a manner that is appropriate for the Website and its intended use. We may, in our sole discretion and without notice, suspend or terminate your access to the Website if we believe your conduct violates these Terms of Use or is otherwise inappropriate, harmful, or unlawful.
You agree not to, and not to permit or encourage any other person to:
Harass, threaten, abuse, stalk, or otherwise violate the legal rights (including privacy and publicity rights) of others.
Post, upload, or distribute any content that is defamatory, obscene, hateful, unlawful, infringing, discriminatory, or otherwise objectionable.
Use the Website in violation of any local, state, national, or international law or regulation.
Upload or transmit any files or content that infringes any intellectual property rights, privacy rights, or other proprietary rights of any third party.
Upload or transmit viruses, malware, or any other harmful code or materials designed to damage or disrupt devices, systems, networks, or the operation of the Website.
Attempt to gain unauthorized access to the Website, other User accounts, or any related systems or networks.
Interfere with or disrupt the operation or security of the Website or any servers or networks connected to the Website.
Use automated tools (such as scraping tools, bots, spiders, or similar technologies) to access, copy, or collect data from the Website without our express written consent.
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for commercial purposes without our prior written permission.
Impersonate any other person or entity, or misrepresent your affiliation with any person or entity.
Post unsolicited or unauthorized advertising, promotional materials, spam, or chain letters through the Website.
We reserve all rights available under applicable laws, including the right (but not the obligation) to remove any content we consider inappropriate, and to suspend or terminate Users at our discretion.
If you become aware of any misuse of the Website, you may contact us at info@autbsolutions.com
.
5. Account Security
Certain portions of the Website may require or permit you to create an account, set a password, or log into a portal. You are solely responsible for:
Maintaining the confidentiality and security of your username, password, and account; and
All activities that occur under your account.
You agree to notify Autonomous Behavior Solutions promptly at info@autbsolutions.com
if you become aware of any unauthorized use of your account or other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.
6. Links to Third-Party Websites
The Website may contain links to, or content embedded from, third-party websites or services that are not owned or controlled by Autonomous Behavior Solutions. These links are provided as a convenience only.
We do not control, endorse, or assume responsibility for:
The content, products, or services of any third-party websites;
The accuracy, completeness, or reliability of information on those websites; or
The privacy practices, terms of use, or other policies of such third parties.
Your use of any third-party websites is at your own risk and is governed by the terms and policies of those websites. By using the Website, you agree that Autonomous Behavior Solutions is not responsible for, and you release us from, any and all claims or liability arising out of or relating to your use of third-party websites or resources.
7. Children and Age Restrictions (COPPA Compliance)
The Website is not designed for, or directed to, children under the age of 18. We do not knowingly collect personal information from individuals under 18 through the public portions of the Website unless such individuals are legally emancipated and the collection is permitted by applicable law.
If we discover that a child under 18 has provided information through the Website contrary to these Terms, we may delete such information and may suspend or terminate any related access.
By using the Website, you represent that you are at least 18 years of age or an emancipated minor, or that you are using the Website with the consent and supervision of a parent or legal guardian. You agree that any misrepresentation regarding your age or identity is solely your responsibility, and you release Autonomous Behavior Solutions from any liability arising out of such misrepresentation.
8. User Information and Submissions
“User Information” means any information, content, or materials you submit, upload, provide, or transmit to us through the Website or in connection with it, including through contact forms, intake forms, or other communication features.
You are solely responsible for your User Information and for ensuring that it is accurate, lawful, and appropriate for the Website. You agree that:
Any User Information you provide may be used by Autonomous Behavior Solutions in accordance with our Privacy Policy and any applicable Notice of Privacy Practices;
You will not submit User Information that infringes any rights of others or violates any law; and
You will not include highly sensitive personal or medical information in unsecure channels such as general contact forms or unencrypted email.
If you are a client or patient (or the parent/guardian of a client) and you submit health or medical information through a secure portal we designate for that purpose, such information may be protected by federal and state privacy laws and our Notice of Privacy Practices, where applicable. However, information you send by standard email, basic contact forms, or other non-secure means may not be subject to those protections.
To the extent permitted by law, you agree that Autonomous Behavior Solutions is not responsible for, and you release us from, any liability arising from:
Your decision to submit User Information;
Any inaccuracies in the User Information; or
Any use or reliance by others on such User Information.
9. Indemnification
You agree to indemnify, defend, and hold harmless Autonomous Behavior Solutions LLC and its owners, officers, directors, employees, contractors, and agents from and against any and all claims, demands, causes of action, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:
Your use or misuse of the Website;
Your breach of these Terms of Use or any other policies referenced herein;
Your violation of any law or the rights of any third party;
Your User Information, including any inaccuracies or alleged infringement; or
Your use of any third-party websites or services accessed through links on the Website.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You may not settle any claim covered by this indemnification provision without our prior written consent.
10. Suspension and Termination
We may suspend or terminate your access to the Website, in whole or in part, at any time and for any reason (or no reason), with or without notice, in our sole discretion. This may include restricting your ability to access certain pages, services, or content.
If your access is suspended or terminated, you agree to cease all use of the Website during the suspension and after termination, as applicable. Provisions of these Terms of Use that by their nature should survive suspension or termination (including but not limited to Sections relating to intellectual property, indemnification, disclaimers, limitations of liability, and governing law) will remain in full force and effect.
11. Intellectual Property Rights
All content and materials on the Website—including, but not limited to, text, graphics, logos, icons, images, audio clips, video clips, software, designs, layouts, and the overall “look and feel” (collectively, “Proprietary Material”)—are owned by Autonomous Behavior Solutions or used with permission from third parties.
The Proprietary Material is protected by copyright, trademark, and other intellectual property laws in the United States and internationally. Except as expressly permitted by these Terms of Use or by us in writing, you may not:
Copy, reproduce, modify, adapt, create derivative works from, distribute, transmit, display, perform, publish, license, sell, or otherwise exploit any Proprietary Material; or
Remove, alter, or obscure any copyright, trademark, or other proprietary notices appearing on the Website.
The names, logos, and other marks identifying Autonomous Behavior Solutions and its services are trademarks or service marks of Autonomous Behavior Solutions LLC. All other trademarks, service marks, and logos that may appear on the Website are the property of their respective owners. You may not use any of these marks without the prior written permission of the owner.
12. Copyright Complaints (DMCA)
If you believe that any content on the Website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”).
To do so, please send a written notice to our designated agent that includes all of the following:
Your physical or electronic signature, or that of a person authorized to act on your behalf.
Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material (e.g., specific URL on the Website).
Your contact information, including your name, address, telephone number, and email address.
A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please send DMCA notices to:
Email: info@autbsolutions.com
Subject line: “DMCA Notice – Autonomous Behavior Solutions”
We may, in appropriate circumstances and at our discretion, disable or terminate the accounts of Users who repeatedly infringe the copyrights or other intellectual property rights of others.
13. No Third-Party Beneficiaries
These Terms of Use are for the benefit of you and Autonomous Behavior Solutions only. Except as expressly stated otherwise, no other person or entity shall be considered a third-party beneficiary of these Terms of Use.
14. Limited License
Subject to your ongoing compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for lawful, personal, and noncommercial purposes.
You may not:
Reverse engineer, decompile, disassemble, modify, or attempt to discover the source code of any portion of the Website;
Circumvent, disable, or otherwise interfere with security-related features of the Website; or
Use the Website in any way that is inconsistent with these Terms of Use.
We reserve all rights not expressly granted to you in these Terms of Use.
15. Modifications to the Website
We may, at any time and without prior notice, change, update, suspend, or discontinue all or any part of the Website or any features, content, or services available on or through the Website. We will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Website or any portion thereof.
16. No Agency or Joint Venture
Your use of the Website does not create any partnership, joint venture, employment, franchise, or agency relationship between you and Autonomous Behavior Solutions. You may not represent to any third party that you have authority to bind or act on behalf of Autonomous Behavior Solutions unless we expressly authorize you in writing.
17. Limitations on Use
To help maintain the performance, security, and availability of the Website, we may impose limits on certain features or restrict your access to some or all of the Website without notice or liability. If you believe such limitations interfere with legitimate use consistent with these Terms of Use, you may contact us at info@autbsolutions.com
; however, we are not obligated to remove or modify any limitations.
18. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
WITHOUT LIMITING THE FOREGOING, AUTONOMOUS BEHAVIOR SOLUTIONS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES OF:
MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT,
TITLE, AND
ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that:
The Website will be uninterrupted, secure, or error-free;
Any information obtained through the Website will be accurate, complete, or reliable; or
The Website or any server that makes it available will be free from viruses, malware, or other harmful components.
You assume all risk for your use of the Website. Autonomous Behavior Solutions shall not be responsible for any actions or omissions of any User or third party in connection with the Website.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AUTONOMOUS BEHAVIOR SOLUTIONS LLC, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR
LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL,
ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE WEBSITE OR ANY CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT ANY LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS OF USE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow limitations of liability for certain types of damages, so some of the above limitations may not apply to you.
20. Notices
Any notices or other communications required or permitted under these Terms of Use may be provided electronically (such as via email) or by mail. We may contact you using the contact information you provide to us.
You may contact us at:
Email: info@autbsolutions.com
Mail:
Autonomous Behavior Solutions LLC
3217 Carson St #122
Lakewood, CA 90712
United States
21. Governing Law and Venue
These Terms of Use and your use of the Website are governed by the laws of the State of California, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to the Website or these Terms of Use shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.
22. General Provisions
No Waiver. Our failure to enforce any provision of these Terms of Use shall not constitute a waiver of that provision or of any other provision.
Severability. If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
Entire Agreement. These Terms of Use, together with our Privacy Policy (and any applicable Notice of Privacy Practices), constitute the entire agreement between you and Autonomous Behavior Solutions regarding your use of the Website and supersede any prior or contemporaneous agreements, understandings, or communications, whether written or oral, relating to the Website.
23. Contact
If you have questions about these Terms of Use or the Website, you may contact us at:
Email: info@autbsolutions.com
Mail:
Autonomous Behavior Solutions LLC
3217 Carson St #122
Lakewood, CA 90712
United States
Autonomous Behavior Solutions LLC
Privacy Policy
Last Updated: November 2025
This Privacy Policy explains how Autonomous Behavior Solutions LLC (“Autonomous Behavior Solutions,” “ABS,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through this website and any associated sites or electronic forms we operate (collectively, the “Website”).
For purposes of this Privacy Policy, “Autonomous Behavior Solutions” includes the company, any affiliated entities, and each of their respective owners, officers, directors, employees, contractors, agents, representatives, and assignees.
By accessing or using our Website, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and sharing of your personal information as described here.
1. Scope & Relationship to Other Policies
Scope.
This Privacy Policy applies to personal information we collect online through the Website, including contact forms, enrollment/intake forms, newsletter signups, and other web-based tools.
Healthcare / PHI.
Some information we collect in connection with ABA therapy or related services may be considered Protected Health Information (“PHI”) and governed by federal and state health privacy laws (such as HIPAA), and by our Notice of Privacy Practices, rather than this Privacy Policy. When there is a conflict between this Privacy Policy and our Notice of Privacy Practices with respect to PHI, the Notice of Privacy Practices will control.
Changes.
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were most recently made. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Privacy Policy.
2. Notice at Collection (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires that we provide a “Notice at Collection” describing the categories of personal information we collect and the purposes for which we use it.
Categories of Personal Information We May Collect
Depending on how you use the Website, we may collect:
Identifiers
Examples: name, email address, mailing address, phone number, IP address, and other similar identifiers.
Financial Information
Examples: payment card information, billing address, and payment-related data when you pay for services (e.g., copays, private pay).
Internet or Electronic Network Activity
Examples: browsing history on our Website, pages viewed, time spent on pages, clickstream data, device type, browser type, and cookies or similar technologies.
Geolocation Data
Examples: approximate location derived from IP address or, if enabled on your device, more precise location information.
Professional or Employment-Related Information
Examples: résumé, job application details, employment history, credentials, or licensure information if you apply for a position with us.
Inferences Drawn from the Above
Examples: approximate interests or preferences based on how you use the Website (e.g., interest in specific services, locations, or content).
Protected Health Information (PHI)
To the extent we collect PHI through secure patient portals or in connection with ABA services, that information is governed by our Notice of Privacy Practices and not primarily by this Privacy Policy.
Purposes for Which We Use Personal Information
We may collect, use, and disclose the categories of personal information above for one or more of the following business or commercial purposes:
To provide and manage services you request
Including intake and enrollment, scheduling, billing and payment processing, communicating about appointments, and responding to inquiries.
To communicate with you
Including sending information about our services, responding to questions, sending administrative or service-related messages, and providing updates about our Website or policies.
To personalize your experience
Including tailoring content or Website features based on your interactions and preferences (for example, highlighting local services or relevant programs).
To secure, monitor, and maintain our Website
Including detecting and preventing fraud, abuse, or security incidents; troubleshooting; and auditing Website usage.
To analyze and improve our services and Website
Including measuring Website performance, evaluating marketing campaigns, and developing new features, content, or service offerings.
To comply with legal, regulatory, or contractual obligations
Including responding to lawful requests from government or regulatory authorities, meeting record-keeping requirements, and fulfilling obligations under applicable laws.
If you choose not to provide certain requested information, some features of the Website (such as certain forms or contact tools) may not function properly or may be unavailable.
Retention at a High Level
We retain personal information for as long as reasonably necessary to fulfill the purposes listed above or as required by law. Retention periods may differ depending on the type of information, applicable legal requirements, and our operational needs. More information is provided in Section 8 (Data Retention) below.
3. How We Collect Your Information
We may collect personal information in the following ways:
Directly from You.
For example, when you:
Complete an intake or “Enroll Now” form on the Website.
Use a contact form to request information.
Sign up for a newsletter or events.
Make a payment through an online payment tool.
Apply for employment or submit a résumé.
Automatically Through Your Use of the Website.
We and our service providers may use cookies, pixels, log files, and related technologies to collect information about how you interact with the Website, such as:
IP address and general location;
Browser and device type;
Pages visited, links clicked, and other usage data;
Referring URL (the website you came from).
From Third Parties.
We may receive information about you from:
Service providers that perform services on our behalf (e.g., payment processors, analytics providers, marketing or email service providers).
Third parties that you authorize to share information with us (e.g., if you submit an inquiry through a third-party directory or referral source).
Public or User-Generated Content.
If you choose to submit content in a public or semi-public forum on the Website (such as comments on a blog post, if enabled), that information may be visible to others, so please use caution when deciding what to share.
4. Use of Cookies and Other Tracking Technologies
We and our service providers may use cookies, web beacons, tags, pixels, and similar technologies (“cookies”) to collect and store certain information when you use the Website. These technologies help us:
Remember your preferences and settings;
Facilitate logging in or form completion (where applicable);
Analyze Website traffic and usage trends;
Improve Website performance and security;
Measure the effectiveness of our communications or online campaigns;
Provide more relevant content or information.
Your Choices for Cookies
You may manage cookie preferences in several ways:
Browser Settings. Most browsers allow you to manage cookies, including:
Notifying you when a cookie is set;
Allowing you to delete cookies;
Blocking or limiting certain cookies.
Device Controls. Certain mobile devices or operating systems may let you control tracking or reset advertising identifiers.
If you disable or reject certain cookies, parts of the Website may not function properly, and your experience may be limited.
For more information about cookies and how to manage them, you can visit industry information sites such as www.allaboutcookies.org
or the resources provided by the Network Advertising Initiative at www.networkadvertising.org
.
5. Sharing and Disclosure of Personal Information
We may disclose personal information we collect to the following categories of recipients:
Service Providers and Contractors.
Third parties that perform services on our behalf under written agreements, such as:
Website hosting and maintenance;
Payment processing;
Data storage and cloud services;
Analytics and performance monitoring;
Email and communication tools;
IT support and security services.
Affiliates.
Entities under common ownership or control with Autonomous Behavior Solutions, to the extent permitted by law and consistent with this Privacy Policy.
Legal and Regulatory Authorities.
Government agencies, law enforcement, courts, or other third parties as required by law or when we believe disclosure is necessary to comply with legal obligations, protect rights, property, or safety, or prevent fraud or abuse.
Business Transfers.
In connection with a potential or actual merger, acquisition, reorganization, sale of assets, or similar corporate transaction involving Autonomous Behavior Solutions, personal information may be transferred as part of that transaction.
With Your Direction or Consent.
When you request or authorize us to share information (for example, referrals or coordination with other providers), or when such sharing is otherwise consistent with this Privacy Policy or allowed by law.
“Sale” or “Sharing” Under CCPA/CPRA
Under the CCPA/CPRA:
“Sale” is broadly defined as transferring personal information to another party for monetary or other valuable consideration.
“Sharing” refers to disclosing personal information to a third party for cross-context behavioral advertising (targeted advertising across different websites or services).
Autonomous Behavior Solutions does not sell personal information as defined by the CCPA/CPRA, nor do we share personal information for cross-context behavioral advertising purposes. If our practices change in the future, we will update this Privacy Policy and provide appropriate opt-out mechanisms, such as a “Do Not Sell or Share My Personal Information” link on our Website.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have certain rights regarding your personal information, subject to legal limitations and exemptions. These may include:
Right to Know / Access.
The right to request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed, or (if applicable) sold or shared about you in the preceding 12 months.
Right to Delete.
The right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., if needed for legal obligations or internal record-keeping).
Right to Correct.
The right to request that we correct inaccurate personal information about you.
Right to Opt-Out of Sale/Sharing.
If we ever sell or share personal information as defined by CPRA, you would have the right to direct us not to sell or share your personal information.
Right to Limit Use of Sensitive Personal Information.
If we collect “Sensitive Personal Information” (SPI) and use it for non-exempt purposes, you may have the right to limit that use.
Right to Non-Discrimination.
We will not discriminate against you for exercising any of your privacy rights under CCPA/CPRA (for example, by denying services or charging different prices solely because you exercised those rights).
How to Exercise Your Rights
You may submit a request to exercise one or more of the above rights by contacting us at:
Email: privacy@autbsolutions.com
When you submit a request, we may need to verify your identity to protect your privacy and security. This may involve asking for additional information (such as confirming contact details or recent interactions with us).
You may also designate an authorized agent to submit certain requests on your behalf, provided the agent can demonstrate appropriate written authorization or a valid power of attorney as required by law.
We will respond to verifiable consumer requests within the timeframes required by law (typically within 45 days, with a possible 45-day extension where reasonably necessary).
7. Sensitive Personal Information
Certain personal information you provide may be considered Sensitive Personal Information (“SPI”) under CPRA, such as:
Precise geolocation data;
Certain financial account information;
Health-related information;
Government-issued identifiers.
We use SPI only for purposes that are reasonably necessary and proportionate to provide our services or to meet legal and security obligations, and as permitted by law (for example, processing payments, securing our systems, or complying with healthcare or privacy regulations).
If, in the future, we use SPI for additional non-exempt purposes, we will provide any required “Limit the Use of My Sensitive Personal Information” options consistent with applicable law.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide and support the services you request;
Maintain business and financial records;
Comply with legal, regulatory, or accreditation requirements;
Resolve disputes and enforce agreements;
Protect our rights, property, or safety.
Retention periods vary based on the type of information and applicable legal requirements. Examples:
Billing and transaction records: Retained as required under tax, accounting, and regulatory rules.
Service inquiries and contact forms: Retained as long as needed to respond to your request and for a reasonable period thereafter.
Employment applications: Retained in accordance with employment and equal opportunity laws.
Health-related records (PHI): Retained consistent with healthcare laws and professional standards, and governed primarily by our Notice of Privacy Practices.
When personal information is no longer reasonably necessary for the purposes for which it was collected, we will delete, de-identify, or aggregate it, subject to any legal retention requirements.
9. Security Measures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Examples include:
Secure servers and access controls;
Encryption or tokenization of certain sensitive data;
Restricted access to personal information based on need-to-know;
Vendor due diligence and contracts with service providers.
However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security. You understand and agree that you provide personal information at your own risk.
10. Children’s Privacy
The public portions of this Website are not directed to children under 18 years of age, and we do not knowingly collect personal information from individuals under 18 through general Website features.
If we become aware that we have collected personal information from a child under 18 through the Website (outside of secure clinical or parent/guardian-mediated processes), we will take reasonable steps to delete it unless we have a legal obligation to retain it.
If you believe we may have inadvertently collected personal information from a minor via the Website, please contact us at privacy@autbsolutions.com
.
11. Public Forums, Reviews & Testimonials
If the Website includes features such as blogs, comment sections, or other forums where you can post content, remember that any information you choose to post may be visible to others, including the public. Use caution when sharing personal or sensitive information in such spaces.
Consistent with professional and ethical guidelines applicable to behavior analysts and related professionals, Autonomous Behavior Solutions does not solicit testimonials about ABA services from current clients for use on public web pages or marketing materials. Any patient stories, media content, or testimonials we share are subject to appropriate consent and privacy protections, and to our Notice of Privacy Practices where applicable.
12. Marketing Communications & Your Choices
By submitting forms on the Website or otherwise providing your contact information, you may receive:
Administrative or service-related messages (e.g., appointment information, account notices);
Occasional marketing or informational communications about our services, events, or resources.
You can opt out of marketing emails at any time by:
Clicking the “unsubscribe” link in the email you received; or
Contacting us at info@autbsolutions.com
with your request.
Please note:
Opting out of marketing emails will not stop transactional or administrative communications (such as appointment reminders, billing notices, or important service updates).
If you interact directly with third-party sites or services (for example, separate mailing lists, job boards, or referral platforms), you may need to manage your preferences directly with those third parties.
13. Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights under applicable law. This includes not:
Denying you goods or services;
Charging different prices or rates;
Providing a different level or quality of services;
Suggesting that you may receive a different price, rate, or level of service.
We may, however, offer programs or promotions that involve a different price or service level if reasonably related to the value of the data you provide, as permitted by law.
14. Third-Party Websites
The Website may contain links to third-party websites or services that are not operated or controlled by Autonomous Behavior Solutions. We are not responsible for the privacy practices, security, content, or policies of those third parties.
We encourage you to review the privacy policies of any third-party sites you visit before providing personal information. Your use of third-party websites is at your own risk.
15. International Users
Our Website is operated from the United States, and our services are primarily intended for individuals and entities located within the United States.
If you access the Website from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers are located. By using the Website, you consent to this transfer and to the application of U.S. laws, which may differ from the laws of your country.
16. Business / B2B & Employee Data
We may collect personal information in a business-to-business (B2B) context (for example, from school district partners, referral sources, or corporate contacts) and from current, former, or prospective employees and contractors.
Where required by law, we will provide a separate Employee Privacy Notice or B2B Privacy Notice that explains how we collect, use, and disclose personal information in those contexts and how individuals may exercise any applicable rights.
17. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, your personal information, or if you wish to exercise your rights under the CCPA/CPRA or other applicable laws, you may contact us at:
Email: info@autbsolutions.com
Mail:
Autonomous Behavior Solutions LLC
3217 Carson St #122
Lakewood, CA 90712
United States
We will make reasonable efforts to respond promptly and address your questions or concerns.
End of Privacy Policy
